Terms and conditions of use

Our business recognizes the importance of the security of your Personal Data and your electronic transactions and takes all the necessary measures, using the most up-to-date and advanced methods, to ensure maximum security. All information that relates to your personal information and your transactions is secure and confidential. The security of our e-shop is achieved by the following methods:

Customer Recognition
The codes used to identify you are two: E-mail or username and the Personal Security Password, which each time you enter them give you access with absolute security to your personal information.
You have the ability to change your Personal Security Password and your e-mail address as often as you like. You have the ability to permanently delete the account you created on our site, while deleting an account permanently deletes all information and data collected by our company. The only person who has access to your information is you through the above codes and you are solely responsible for maintaining the secrecy and hiding it from third parties. In case of loss or leakage, you must immediately notify us, otherwise our online store is not responsible for the use of the password by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid the use of the same and easily detectable codes (e.g., birth date). We also recommend that you use not only letters and numbers but also symbols and password creation.

Ensuring the Privacy of Your Personal Data Transmission
To ensure the confidentiality of data transfer, we use the encryption protocol.

Firewall
Access to our servers is controlled by a firewall, which allows for the use of specific services by customers / users, while at the same time prohibiting access to data systems and databases with confidential data and company information.

Encryption
Our system first decrypts the information it receives using the same key (which is pre-defined when you start your connection with the service) and then processes it. Our systems send you information by following the same encryption process.
Anywhere on the site you enter personal data (password, addresses, telephones, credit cards, etc.) there is encryption.

Encryption is essentially a way of encoding the information until it reaches its intended recipient, which will be able to decode it using the appropriate key. When ordering and if the user / customer is logged in with our username and personal code in our online store, all communication between your computer and our systems is encrypted. That is, every time you send information to the system, your browser encrypts them first using a key and then sends them to the system
Our system first decrypts the information it receives using the same key (which is pre-defined when you start your connection with the service) and then processes it. Our systems send you information by following the same encryption process.

Trading Confidentiality
Confidentiality is self-evident. The same basic principles governing classic transactions also apply to e-commerce. All information transmitted by the user / member to our business is confidential and our business has taken all necessary measures to use them only insofar as this is deemed necessary in the context of the services provided. Some of the measures taken are the following:
Only authorized employees have access to your transaction information and only when necessary, e.g. to handle your requests.

Our business does not disclose the details of our customers and transactions unless it has written authorization from you or is required by a court order or decision of another public authority.
In the event that our business uses third parties to support its systems, it takes care to ensure confidentiality.
Subject to the provisions of this Privacy Policy, you may request that any information be retained for you and may be corrected if you can substantiate the existence of an error.
For your own security, you should also handle all information provided through the service as confidential and confidential and not make any disclosure to third parties.

When you visit our pages, you may be asked to provide personal information about you (name, surname, e-mail address, shipping address, etc.) as a rule to process your orders or to provide our services. Any personal data you post anywhere on the pages and services of this website are strictly for the sole purpose of dealing with us, improving the service provided and ensuring the operation of the respective service, and may not be used by anyone third (except where provided by law to the competent authorities).
In any case, our employees who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Any reasonable measure to secure your data has been taken. Your personal information in extremely rare and special cases may also be disclosed to our affiliated companies in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information does not exist illegal processing.

For any questions or suggestions or statements related to these issues, please contact us by using the special contact form in the contact menu
At any time, the user retains the right to update or object to the further processing of his or her data in accordance with applicable laws on the protection of personal data.
The site works in full compliance with the new EU Data Safety and Privacy Directive.